Choosing the right care home

Choosing the right care home

Moving house is always filled with stress and anxiety but moving into a care home is on a different level.

Accepting that you are no longer able to live independently without support takes a long time and considerable readjustment in how you think about life.  Selling your home, giving away your lifetime treasures and trusting someone to provide help with personal care, medication and support can be overwhelming.

It is therefore so important that when you start to look for a care home you do your research and ensure that the home you choose is really right for you. Not only does it need to be suitable for you and your needs it has to provide excellent quality of care and support in an environment that stimulates and challenges.  But is this where good care stops?

Springfield Residential Home in Westgate on Sea was closed in July 2015 following unannounced inspections by the Care Quality Commission who regulate and oversee the quality of care provided in residential and nursing homes.  Closure was a result of serious concerns about the health and welfare of residents following inspections in 2014 and unannounced inspections earlier in 2015.  The report produced to support closure highlighted that “serious risks to people were not recognised, assessed and managed. People were at risk of choking and falling and of being neglected”.

The report also advised that risks were left unmanaged, needed care and support was not provided and that instructions of doctors and nurses were not always followed when meeting health needs.  Fire and Rescue safety improvements were not met and inadequate staffing and recruitment checks added to the list of problems.  None of these issues would necessarily be highlighted by a managed visit to a home to assess suitability.  It’s about digging behind the scenes and knowing where to go for information to make an informed decision.

Finding the right care home and asking the right questions takes time and resources that as a family you may not have available.  The individual requiring care may also find the constant visiting of care homes unwieldy and daunting. We work with Chosen with Care, a unique care home search service, to help families find the very best care home.

Contact us for advice, support and guidance – it’s what we do:

T: 01227 700 702



Published by Kelly Duke 24 August 2015